{"schema_version":"onlylabs.public_signal.v1","title":"OpenAI Writing: Credit Saison achieves 954% ROI in a ChatGPT Enterprise pilot","description":"OpenAI writing signal with public source context, captured evidence pages, related signals, and data-business radar classification.","url":"https://onlylabs.fyi/signals/ef22b236-e794-4b95-97f1-4108da447d21","json_url":"https://onlylabs.fyi/signals/ef22b236-e794-4b95-97f1-4108da447d21/signal.json","generated_at":"2026-10-30T21:27:32.863Z","evidence_latest_fetched_at":"2026-10-30T16:03:13.223+00:00","signal_first_seen_at":"2026-10-30T16:00:51.655893+00:00","org":{"slug":"openai","name":"OpenAI","category":"frontier-lab","category_label":"Frontier lab","dossier_url":"https://onlylabs.fyi/labs/openai","dossier_json_url":"https://onlylabs.fyi/labs/openai/dossier.json"},"related_urls":{"signal":"https://onlylabs.fyi/signals/ef22b236-e794-4b95-97f1-4108da447d21","signal_json":"https://onlylabs.fyi/signals/ef22b236-e794-4b95-97f1-4108da447d21/signal.json","source":"https://openai.com/index/credit-saison","lab_dossier":"https://onlylabs.fyi/labs/openai","lab_dossier_json":"https://onlylabs.fyi/labs/openai/dossier.json","analysis":"https://onlylabs.fyi/analysis/openai","analysis_json":"https://onlylabs.fyi/analysis/openai/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/openai/evidence.json","category":"https://onlylabs.fyi/frontier","category_json":"https://onlylabs.fyi/frontier.json","category_feed":"https://onlylabs.fyi/frontier/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","topic":"https://onlylabs.fyi/topics/talking","topic_signals_json":"https://onlylabs.fyi/topics/talking/signals.json","topic_feed":"https://onlylabs.fyi/topics/talking/feed.xml","data_business":{"radar":"https://onlylabs.fyi/data-radar","radar_json":"https://onlylabs.fyi/data-radar.json","opportunities":"https://onlylabs.fyi/opportunities","opportunities_json":"https://onlylabs.fyi/opportunities.json","lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}]}},"answer_pack":{"answer":"OpenAI published Credit Saison achieves 954% ROI in a ChatGPT Enterprise pilot. 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See how leaders and employees helped turn the results into companywide adoption. [Contact sales](https://openai.com/contact-sales/) ![Credit Saison wordmark in white over a curved layer of textured navy paper.](https://images.ctfassets.net/kftzwdyauwt9/3CTbORjnj8uj2hR34DV70j/1d977b444a430edcb2f8ae657b4cbc1e/credit-saison-stacked-art-card.png?w=3840&q=90&fm=webp) Company size: Enterprise Region: Asia-Pacific & Oceania Industry: Finance Products: ChatGPT 954% Return on investment (ROI) in the pilot 14 hours saved per pilot participant each month 1 month from the end of the pilot to the decision to roll out ChatGPT Enterprise companywide 850 hours saved per month on average through the engineering team’s use of Codex Listen to article7:52 Share Credit Saison’s business centers on credit cards, with approximately 31.16 million cardholders. The company also operates financing and international businesses. In September 2025, Credit Saison rolled out ChatGPT Enterprise to all..."},"evidence_pages":[],"related_signals":[{"id":"dbe78307-af08-4798-8727-e7611280fb37","url":"https://onlylabs.fyi/signals/dbe78307-af08-4798-8727-e7611280fb37","source_url":"https://openai.com/index/helping-websites-express-ai-training-preferences","title":"Making it easier for websites to express AI training preferences","context":null,"kind":{"key":"post_published","label":"Writing"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-10-30T09:30:00+00:00","first_seen_at":"2026-10-30T20:00:51.201295+00:00","date_source":"rss.item_date"},{"id":"719c56b1-ad59-4723-be13-8cb938a44d9d","url":"https://onlylabs.fyi/signals/719c56b1-ad59-4723-be13-8cb938a44d9d","source_url":"https://openai.com/index/community-safety-report-and-new-protections-for-teens","title":"Community safety report and new protections for teens","context":null,"kind":{"key":"post_published","label":"Writing"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-10-30T09:00:00+00:00","first_seen_at":"2026-10-30T20:00:51.201295+00:00","date_source":"rss.item_date"},{"id":"a3aec69a-e602-44cf-a468-3ef803ae7cb2","url":"https://onlylabs.fyi/signals/a3aec69a-e602-44cf-a468-3ef803ae7cb2","source_url":"https://openai.com/index/updated-model-spec","title":"An updated Model Spec for more capable and beneficial AI","context":null,"kind":{"key":"post_published","label":"Writing"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-10-29T17:00:00+00:00","first_seen_at":"2026-10-29T20:00:50.496227+00:00","date_source":"rss.item_date"},{"id":"ceb1f55a-dcab-4970-b452-ebe5f4c893ac","url":"https://onlylabs.fyi/signals/ceb1f55a-dcab-4970-b452-ebe5f4c893ac","source_url":"https://openai.com/index/how-we-detect-frontier-model-misalignment","title":"How we detect frontier model misalignment","context":null,"kind":{"key":"post_published","label":"Writing"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-10-29T09:00:00+00:00","first_seen_at":"2026-10-29T20:00:50.496227+00:00","date_source":"rss.item_date"},{"id":"82af7083-ab6b-4055-bf89-eecfaef84d50","url":"https://onlylabs.fyi/signals/82af7083-ab6b-4055-bf89-eecfaef84d50","source_url":"https://openai.com/index/ropes-gray-ai-diligence","title":"How Ropes & Gray is developing AI for transactional diligence","context":null,"kind":{"key":"post_published","label":"Writing"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-10-29T07:00:00+00:00","first_seen_at":"2026-10-29T20:00:50.496227+00:00","date_source":"rss.item_date"},{"id":"b38edb09-9d29-41bd-80b9-b1321c596146","url":"https://onlylabs.fyi/signals/b38edb09-9d29-41bd-80b9-b1321c596146","source_url":"https://openai.com/index/openai-servicenow-partnership-expansion","title":"OpenAI and ServiceNow expand partnership across enterprise workflows","context":null,"kind":{"key":"post_published","label":"Writing"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-10-28T13:15:00+00:00","first_seen_at":"2026-10-29T00:00:53.32076+00:00","date_source":"rss.item_date"}]}