{"schema_version":"onlylabs.public_signal.v1","title":"Anthropic Job: Customer Success Manager, Scaled","description":"Anthropic job signal with public source context, captured evidence pages, related signals, and data-business radar classification.","url":"https://onlylabs.fyi/signals/da16998e-a461-43e0-823f-9044d901815e","json_url":"https://onlylabs.fyi/signals/da16998e-a461-43e0-823f-9044d901815e/signal.json","generated_at":"2026-06-11T03:54:54.078283+00:00","org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab","category_label":"Frontier lab","dossier_url":"https://onlylabs.fyi/labs/anthropic","dossier_json_url":"https://onlylabs.fyi/labs/anthropic/dossier.json"},"related_urls":{"signal":"https://onlylabs.fyi/signals/da16998e-a461-43e0-823f-9044d901815e","signal_json":"https://onlylabs.fyi/signals/da16998e-a461-43e0-823f-9044d901815e/signal.json","source":"https://job-boards.greenhouse.io/anthropic/jobs/5174700008","lab_dossier":"https://onlylabs.fyi/labs/anthropic","lab_dossier_json":"https://onlylabs.fyi/labs/anthropic/dossier.json","analysis":"https://onlylabs.fyi/analysis/anthropic","analysis_json":"https://onlylabs.fyi/analysis/anthropic/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/anthropic/evidence.json","category":"https://onlylabs.fyi/frontier","category_json":"https://onlylabs.fyi/frontier.json","category_feed":"https://onlylabs.fyi/frontier/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","topic":"https://onlylabs.fyi/topics/hiring","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","data_business":{"radar":"https://onlylabs.fyi/data-radar","radar_json":"https://onlylabs.fyi/data-radar.json","opportunities":"https://onlylabs.fyi/opportunities","opportunities_json":"https://onlylabs.fyi/opportunities.json","lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}]}},"answer_pack":{"answer":"Anthropic opened Customer Success Manager, Scaled (Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA). This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: location Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA · Routine job posting. onlylabs links this event to 1 captured evidence page and 6 related job signals. It also maps to Product and customer in the data-business radar.","signal_desk":"hiring","source_context":{"source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5174700008","source_host":"job-boards.greenhouse.io","occurred_at":"2026-04-10T21:37:16+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"source","context":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA"},"context_markers":[{"label":"Lab","value":"Anthropic","source":"signal"},{"label":"Signal desk","value":"hiring","source":"signal"},{"label":"Source host","value":"job-boards.greenhouse.io","source":"source"},{"label":"Location","value":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA","source":"signal"},{"label":"ATS","value":"greenhouse","source":"source"},{"label":"Notability","value":"Routine job posting","source":"signal"},{"label":"Radar lane","value":"Product and customer","source":"radar"},{"label":"Matched term","value":"customer","source":"radar"},{"label":"Watch term","value":"Infrastructure","source":"evidence"},{"label":"Watch term","value":"Safety and alignment","source":"evidence"}],"evidence_coverage":{"target_pages":1,"captured_pages":1,"readable_pages":1,"capture_methods":["plain"],"missing_page_urls":[],"failed_page_urls":[],"blocked_page_urls":[],"page_urls":["https://job-boards.greenhouse.io/anthropic/jobs/5174700008"],"related_signals":6,"has_source_url":true,"latest_page_fetched_at":"2026-06-11T03:54:54.078283+00:00"},"data_business":{"matches":true,"lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}],"matched_terms":["customer"],"score":15,"reason":"Anthropic has a job signal matching product and customer."},"agent_handoff":{"signal_json":"https://onlylabs.fyi/signals/da16998e-a461-43e0-823f-9044d901815e/signal.json","dossier_json":"https://onlylabs.fyi/labs/anthropic/dossier.json","analysis_json":"https://onlylabs.fyi/analysis/anthropic/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/anthropic/evidence.json","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","data_radar_json":"https://onlylabs.fyi/data-radar.json","opportunities_json":"https://onlylabs.fyi/opportunities.json"},"analysis_playbook":{"objective":"Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","evidence_focus":["role title","team or function","location","job description","data, eval, infra, safety, product, and GTM terms"],"extraction_questions":["Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which roles imply data, evaluation, infrastructure, or platform spend?","Which labs have hiring signals without a fresh standing analysis?"],"signal_questions":["What demand signal does this role create for teams, locations, infrastructure, evals, or data workflows?","Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which data-business lane explains this signal: Product and customer?","Do the 6 related job signals show a repeated pattern?"],"output_fields":["org","team","location","role_theme","data_business_lane","evidence_url"],"data_business_relevance":"Hiring is the earliest demand signal for where frontier labs may need data products, eval tooling, infra vendors, and workflow support.","required_sources":[{"label":"signal_json","url":"https://onlylabs.fyi/signals/da16998e-a461-43e0-823f-9044d901815e/signal.json","required":true},{"label":"source","url":"https://job-boards.greenhouse.io/anthropic/jobs/5174700008","required":true},{"label":"dossier_json","url":"https://onlylabs.fyi/labs/anthropic/dossier.json","required":true},{"label":"analysis_evidence_json","url":"https://onlylabs.fyi/analysis/anthropic/evidence.json","required":true},{"label":"topic_signals_json","url":"https://onlylabs.fyi/topics/hiring/signals.json","required":false},{"label":"data_radar_json","url":"https://onlylabs.fyi/data-radar.json","required":true}],"expected_output":["one-paragraph source-grounded interpretation","data-business implication","confidence and missing evidence","recommended next source to inspect"],"prompt_seed":"Using only the linked onlylabs JSON, captured source context, and cited evidence, analyze Anthropic's job signal \"Customer Success Manager, Scaled\" for frontier lab strategy and data-business implications."},"semantic_triples":[{"subject":"Anthropic","predicate":"opened","object":"role Customer Success Manager, Scaled","text":"Anthropic opened role Customer Success Manager, Scaled."},{"subject":"Customer Success Manager, Scaled","predicate":"is classified as","object":"job signal","text":"Customer Success Manager, Scaled is classified as job signal."},{"subject":"Customer Success Manager, Scaled","predicate":"belongs to","object":"hiring desk","text":"Customer Success Manager, Scaled belongs to hiring desk."},{"subject":"Customer Success Manager, Scaled","predicate":"has context","object":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA","text":"Customer Success Manager, Scaled has context Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA."},{"subject":"Customer Success Manager, Scaled","predicate":"has evidence coverage","object":"1 captured evidence page","text":"Customer Success Manager, Scaled has evidence coverage 1 captured evidence page."},{"subject":"Customer Success Manager, Scaled","predicate":"matches data-business lanes","object":"Product and customer","text":"Customer Success Manager, Scaled matches data-business lanes Product and customer."},{"subject":"Customer Success Manager, Scaled","predicate":"has captured page count","object":"1","text":"Customer Success Manager, Scaled has captured page count 1."},{"subject":"Customer Success Manager, Scaled","predicate":"has readable page count","object":"1","text":"Customer Success Manager, Scaled has readable page count 1."},{"subject":"Customer Success Manager, Scaled","predicate":"has related signal count","object":"6","text":"Customer Success Manager, Scaled has related signal count 6."},{"subject":"Customer Success Manager, Scaled","predicate":"has analysis playbook objective","object":"Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","text":"Customer Success Manager, Scaled has analysis playbook objective Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.."},{"subject":"Customer Success Manager, Scaled","predicate":"has source host","object":"job-boards.greenhouse.io","text":"Customer Success Manager, Scaled has source host job-boards.greenhouse.io."},{"subject":"Customer Success Manager, Scaled","predicate":"has lab","object":"Anthropic","text":"Customer Success Manager, Scaled has lab Anthropic."},{"subject":"Customer Success Manager, Scaled","predicate":"has signal desk","object":"hiring","text":"Customer Success Manager, Scaled has signal desk hiring."},{"subject":"Customer Success Manager, Scaled","predicate":"has source host","object":"job-boards.greenhouse.io","text":"Customer Success Manager, Scaled has source host job-boards.greenhouse.io."},{"subject":"Customer Success Manager, Scaled","predicate":"has location","object":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA","text":"Customer Success Manager, Scaled has location Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA."},{"subject":"Customer Success Manager, Scaled","predicate":"has ats","object":"greenhouse","text":"Customer Success Manager, Scaled has ats greenhouse."},{"subject":"Customer Success Manager, Scaled","predicate":"has notability","object":"Routine job posting","text":"Customer Success Manager, Scaled has notability Routine job posting."},{"subject":"Customer Success Manager, Scaled","predicate":"has radar lane","object":"Product and customer","text":"Customer Success Manager, Scaled has radar lane Product and customer."},{"subject":"Customer Success Manager, Scaled","predicate":"has matched term","object":"customer","text":"Customer Success Manager, Scaled has matched term customer."}]},"intelligence":{"signal_desk":"hiring","answer":"Anthropic opened Customer Success Manager, Scaled (Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA). This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: location Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA · Routine job posting. onlylabs links this event to 1 captured evidence page and 6 related job signals. It also maps to Product and customer in the data-business radar.","semantic_triples":[{"subject":"Anthropic","predicate":"opened","object":"role Customer Success Manager, Scaled","text":"Anthropic opened role Customer Success Manager, Scaled."},{"subject":"Customer Success Manager, Scaled","predicate":"is classified as","object":"job signal","text":"Customer Success Manager, Scaled is classified as job signal."},{"subject":"Customer Success Manager, Scaled","predicate":"belongs to","object":"hiring desk","text":"Customer Success Manager, Scaled belongs to hiring desk."},{"subject":"Customer Success Manager, Scaled","predicate":"has context","object":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA","text":"Customer Success Manager, Scaled has context Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA."},{"subject":"Customer Success Manager, Scaled","predicate":"has evidence coverage","object":"1 captured evidence page","text":"Customer Success Manager, Scaled has evidence coverage 1 captured evidence page."},{"subject":"Customer Success Manager, Scaled","predicate":"matches data-business lanes","object":"Product and customer","text":"Customer Success Manager, Scaled matches data-business lanes Product and customer."}]},"signal":{"id":"da16998e-a461-43e0-823f-9044d901815e","url":"https://onlylabs.fyi/signals/da16998e-a461-43e0-823f-9044d901815e","json_url":"https://onlylabs.fyi/signals/da16998e-a461-43e0-823f-9044d901815e/signal.json","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5174700008","title":"Customer Success Manager, Scaled","summary":"Anthropic opened a hiring signal. onlylabs watches roles as demand indicators for teams, locations, and technical bets.","context":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-04-10T21:37:16+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"source","evidence_coverage":{"target_pages":1,"captured_pages":1,"readable_pages":1,"capture_methods":["plain"],"missing_page_urls":[],"failed_page_urls":[],"blocked_page_urls":[],"page_urls":["https://job-boards.greenhouse.io/anthropic/jobs/5174700008"]},"facets":{"location":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA","ats":"greenhouse"},"traction":{"github_stars":null,"hn_points":null,"hn_comments":null,"hn_story_id":null,"hf_downloads":null,"hf_likes":null},"data_radar":{"lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product"}],"score":15,"matched_terms":["customer"],"reason":"Anthropic has a job signal matching product and customer."}},"primary_evidence_page":{"url":"https://job-boards.greenhouse.io/anthropic/jobs/5174700008","final_url":"https://job-boards.greenhouse.io/anthropic/jobs/5174700008","title":"Customer Success Manager, Scaled","http_status":200,"content_type":"text/html; charset=utf-8","capture_method":"plain","fetched_at":"2026-06-11T03:54:54.078283+00:00","bytes":98404,"raw_path":"292628362108cb37e1683096d5045a772e2e53cc53369ade46fde1ca7f138fca.html","content_hash":"db73edc6f1063bc21e8b212cdbee307474c86af3513ff2cf4669693841065424","excerpt_chars":1200,"truncated":true,"excerpt":"Job Application for Customer Success Manager, Scaled at Anthropic Back to jobs Customer Success Manager, Scaled Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA Apply About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Anthropic scales its customer base across Claude Enterprise, Claude Code, and our API, we need to extend world-class customer success to a broader segment of customers through innovative, scalable approaches. The Scaled CSM will pioneer digital-first and one-to-many customer engagements that drive adoption, stickiness, retention, and expansion at scale. This role sits at the intersection of Customer Success innovation and AI transformation. As a Scaled Customer Success Manager at Anthropic, you'll be owning the success of a large portfolio of Commercial and Enterprise customers, you’ll design and execute scalable customer journeys through digital touch..."},"evidence_pages":[{"url":"https://job-boards.greenhouse.io/anthropic/jobs/5174700008","final_url":"https://job-boards.greenhouse.io/anthropic/jobs/5174700008","title":"Customer Success Manager, Scaled","http_status":200,"content_type":"text/html; charset=utf-8","capture_method":"plain","fetched_at":"2026-06-11T03:54:54.078283+00:00","bytes":98404,"raw_path":"292628362108cb37e1683096d5045a772e2e53cc53369ade46fde1ca7f138fca.html","content_hash":"db73edc6f1063bc21e8b212cdbee307474c86af3513ff2cf4669693841065424","excerpt_chars":1200,"truncated":true,"excerpt":"Job Application for Customer Success Manager, Scaled at Anthropic Back to jobs Customer Success Manager, Scaled Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA Apply About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Anthropic scales its customer base across Claude Enterprise, Claude Code, and our API, we need to extend world-class customer success to a broader segment of customers through innovative, scalable approaches. The Scaled CSM will pioneer digital-first and one-to-many customer engagements that drive adoption, stickiness, retention, and expansion at scale. This role sits at the intersection of Customer Success innovation and AI transformation. As a Scaled Customer Success Manager at Anthropic, you'll be owning the success of a large portfolio of Commercial and Enterprise customers, you’ll design and execute scalable customer journeys through digital touch..."}],"related_signals":[{"id":"7545b64a-3699-4461-aa7b-591f0ff8399b","url":"https://onlylabs.fyi/signals/7545b64a-3699-4461-aa7b-591f0ff8399b","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5186852008","title":"Product Support Specialist (Singapore)","context":"Singapore","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T05:01:19+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"46fed67d-fb9e-4ec4-8fa5-e065cb534ade","url":"https://onlylabs.fyi/signals/46fed67d-fb9e-4ec4-8fa5-e065cb534ade","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5186965008","title":"Product Support Specialist (Singapore - Weekend Coverage)","context":"Singapore","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T05:01:17+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"22609fbe-e554-4224-8abb-7130c97381bf","url":"https://onlylabs.fyi/signals/22609fbe-e554-4224-8abb-7130c97381bf","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/4979585008","title":"Product Support Specialist","context":"Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T04:56:33+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"703f4263-e360-4fec-ae39-d05490a48eca","url":"https://onlylabs.fyi/signals/703f4263-e360-4fec-ae39-d05490a48eca","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5253274008","title":"Enterprise Threat Intelligence Lead, Global Safety, Intelligence & Security ","context":"San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T00:38:05+00:00","first_seen_at":"2026-06-11T07:01:03.928848+00:00","date_source":"greenhouse.updated_at"},{"id":"7828ae51-3421-41fd-961f-9e4cd74e828c","url":"https://onlylabs.fyi/signals/7828ae51-3421-41fd-961f-9e4cd74e828c","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5119468008","title":"Staff Software Engineer, People Products","context":"Remote-Friendly (Travel Required) | San Francisco, CA","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T00:21:00+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"e42bec4f-48c2-47da-b1ac-84d97f97f0f5","url":"https://onlylabs.fyi/signals/e42bec4f-48c2-47da-b1ac-84d97f97f0f5","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5194529008","title":"Marketing Events Lead, Brand","context":"San Francisco, CA | New York City, NY","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T00:15:44+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"}]}