Warehouse and Logistics Manager - International

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About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

Anthropic's Infrastructure organization builds and operates the compute that trains and serves our frontier models. Behind every cluster is a physical supply chain: servers, accelerators, networking equipment, spares, and tooling that have to be received, inspected, secured, tracked, and delivered to the right site at the right time. The Warehousing and Logistics team owns that flow, and this role runs its day-to-day operations outside North America as the operations expand to new geographies.

As Warehouse and Logistics Manager, you'll report to our Global Warehousing and Logistics Lead and own the operational management of all direct and third party logistics providers of inbound receiving, storage, inventory control, kitting, and outbound shipments to our data center sites and partners. You'll manage the relationships and performance of our third-party warehouses, carriers, and freight forwarders, and you'll be the person on the ground when a shipment is late, a pallet arrives damaged, or a site needs a critical spare tomorrow morning.

This is a hands-on operational role on a small team, so you'll move between running the daily floor rhythm and building the processes, controls, and metrics that let us scale as our hardware footprint grows. You should be comfortable making decisions with incomplete information, communicating clearly with engineers and vendors alike, and holding a high bar for accuracy and chain of custody on high-value, security-sensitive equipment.

Key responsibilities

Oversee the day-to-day warehouse operations across international locations through management of third party logistics providers, including receiving, inspection, put-away, storage, cycle counting, kitting, and outbound fulfillment to data center sites

Own inventory accuracy and asset tracking for all infrastructure hardware, compute, MEP, spares, and consumables, maintaining clear chain of custody from dock to rack

Plan and execute domestic freight and coordinate international shipments, selecting carriers, managing schedules, and resolving exceptions such as delays, damage, and shortages

Manage third-party logistics providers, carriers, and freight forwarders, including onboarding, service-level tracking, performance reviews, and cost management

Coordinate closely with data center operations, hardware engineering, procurement, and security teams to align delivery schedules with deployment timelines and site readiness

Operate reverse logistics for returns, RMAs, and end-of-life equipment, including secure handling and disposition of storage devices in partnership with security and compliance

Build and document standard operating procedures, checklists, and controls for warehouse and shipping activities, and train warehouse staff and vendors on them

Maintain compliance with safety, hazardous materials, export control, and customs requirements for the equipment we handle

Define and report on operational metrics such as receiving cycle time, inventory accuracy, on-time delivery, and freight cost, and use them to drive continuous improvement

Support capacity planning for warehouse space, staffing, and equipment as our hardware volumes and site count grow

Minimum qualifications

Experience managing warehouse or logistics operations for physical goods, including receiving, inventory control, and outbound shipping

Hands-on experience with a warehouse management or inventory management system, and comfort working in spreadsheets to analyze inventory and shipment data

Experience managing third-party logistics providers or carriers, including negotiating service levels and holding vendors accountable to them

Working knowledge of domestic freight (LTL, FTL, and parcel) and the documentation that goes with it

Familiarity with safety and regulatory requirements for shipping and storing IT or electronic equipment, such as hazardous materials rules for lithium batteries

Strong written and verbal communication skills, with the ability to coordinate across technical and non-technical teams and external partners

Demonstrated ability to build processes from scratch and keep operations running reliably as volume and complexity increase

Ability to travel to warehouse and data center sites in the US as needed

Preferred qualifications

Experience handling data center or enterprise IT hardware, including servers, GPUs or other accelerators, and networking equipment

Experience with international freight forwarding, customs brokerage, and export control requirements such as EAR

Experience with secure chain-of-custody programs, asset tagging, and data-bearing device sanitization or destruction

Experience directly managing warehouse staff or contract labor

Familiarity with ERP or procurement systems and how inventory data flows between them and warehouse systems

Experience with lean, Six Sigma, or similar continuous improvement methods

Forklift certification or experience overseeing material handling equipment operations

Experience supporting rapid infrastructure buildouts, whether in cloud, telecom, or another hardware-intensive industry

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $405,000 - $485,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more...