{"schema_version":"onlylabs.public_signal.v1","title":"OpenAI Writing: Klarna's AI assistant does the work of 700 full-time agents","description":"OpenAI writing signal with public source context, captured evidence pages, related signals, and data-business radar classification.","url":"https://onlylabs.fyi/signals/a459482a-1fcf-48ce-96d3-f8e5d2d46591","json_url":"https://onlylabs.fyi/signals/a459482a-1fcf-48ce-96d3-f8e5d2d46591/signal.json","generated_at":"2026-06-08T15:46:07.613+00:00","org":{"slug":"openai","name":"OpenAI","category":"frontier-lab","category_label":"Frontier lab","dossier_url":"https://onlylabs.fyi/labs/openai","dossier_json_url":"https://onlylabs.fyi/labs/openai/dossier.json"},"related_urls":{"signal":"https://onlylabs.fyi/signals/a459482a-1fcf-48ce-96d3-f8e5d2d46591","signal_json":"https://onlylabs.fyi/signals/a459482a-1fcf-48ce-96d3-f8e5d2d46591/signal.json","source":"https://openai.com/index/klarna","lab_dossier":"https://onlylabs.fyi/labs/openai","lab_dossier_json":"https://onlylabs.fyi/labs/openai/dossier.json","analysis":"https://onlylabs.fyi/analysis/openai","analysis_json":"https://onlylabs.fyi/analysis/openai/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/openai/evidence.json","category":"https://onlylabs.fyi/frontier","category_json":"https://onlylabs.fyi/frontier.json","category_feed":"https://onlylabs.fyi/frontier/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","topic":"https://onlylabs.fyi/topics/talking","topic_signals_json":"https://onlylabs.fyi/topics/talking/signals.json","topic_feed":"https://onlylabs.fyi/topics/talking/feed.xml","data_business":{"radar":"https://onlylabs.fyi/data-radar","radar_json":"https://onlylabs.fyi/data-radar.json","opportunities":"https://onlylabs.fyi/opportunities","opportunities_json":"https://onlylabs.fyi/opportunities.json","lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}]}},"answer_pack":{"answer":"OpenAI published Klarna's AI assistant does the work of 700 full-time agents. 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Loading… Share Klarna, the AI powered global payments network and shopping assistant, is on a mission to transform the way millions of people around the world shop and pay. When ChatGPT launched in November 2022, Klarna Co-founder and CEO Sebastian Siemiatkowski immediately saw the potential. Klarna became the first European company and the first fintech firm globally to launch a ChatGPT plugin⁠—which was just the beginning. “We push everyone to test, test, test and explore,” said Siemiatkowski. “As Klarna continues to discover applications for OpenAI’s tech, there’s the potential to take the business to new heights. We’re aimed at achieving a new level of employee empowerment, enhancing both our team’s performance and the customer experience.” > “We push everyone to test, test, test and explore. As Klarna continues to discover applications for OpenAI’s tech, there’s the potential to take the business to new heights. 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