{"schema_version":"onlylabs.public_signal.v1","title":"OpenAI Job: Customer Marketing Manager, SMB","description":"OpenAI job signal with public source context, captured evidence pages, related signals, and data-business radar classification.","url":"https://onlylabs.fyi/signals/94cee45e-9ed6-4921-a2e8-297f6ee2dd79","json_url":"https://onlylabs.fyi/signals/94cee45e-9ed6-4921-a2e8-297f6ee2dd79/signal.json","generated_at":"2026-06-11T03:49:50.809436+00:00","org":{"slug":"openai","name":"OpenAI","category":"frontier-lab","category_label":"Frontier lab","dossier_url":"https://onlylabs.fyi/labs/openai","dossier_json_url":"https://onlylabs.fyi/labs/openai/dossier.json"},"related_urls":{"signal":"https://onlylabs.fyi/signals/94cee45e-9ed6-4921-a2e8-297f6ee2dd79","signal_json":"https://onlylabs.fyi/signals/94cee45e-9ed6-4921-a2e8-297f6ee2dd79/signal.json","source":"https://jobs.ashbyhq.com/openai/79a29efc-ef3e-4178-80dd-9c23dbd88823","lab_dossier":"https://onlylabs.fyi/labs/openai","lab_dossier_json":"https://onlylabs.fyi/labs/openai/dossier.json","analysis":"https://onlylabs.fyi/analysis/openai","analysis_json":"https://onlylabs.fyi/analysis/openai/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/openai/evidence.json","category":"https://onlylabs.fyi/frontier","category_json":"https://onlylabs.fyi/frontier.json","category_feed":"https://onlylabs.fyi/frontier/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","topic":"https://onlylabs.fyi/topics/hiring","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","data_business":{"radar":"https://onlylabs.fyi/data-radar","radar_json":"https://onlylabs.fyi/data-radar.json","opportunities":"https://onlylabs.fyi/opportunities","opportunities_json":"https://onlylabs.fyi/opportunities.json","lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}]}},"answer_pack":{"answer":"OpenAI opened Customer Marketing Manager, SMB (San Francisco). This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: team Marketing · location San Francisco · Routine job opening at OpenAI.. onlylabs links this event to 1 captured evidence page and 6 related job signals. It also maps to Product and customer in the data-business radar.","signal_desk":"hiring","source_context":{"source_url":"https://jobs.ashbyhq.com/openai/79a29efc-ef3e-4178-80dd-9c23dbd88823","source_host":"jobs.ashbyhq.com","occurred_at":"2026-05-22T22:03:07.291+00:00","first_seen_at":"2026-06-05T05:42:57.811227+00:00","date_source":"source","context":"San Francisco"},"context_markers":[{"label":"Lab","value":"OpenAI","source":"signal"},{"label":"Signal desk","value":"hiring","source":"signal"},{"label":"Source host","value":"jobs.ashbyhq.com","source":"source"},{"label":"Team","value":"Marketing","source":"signal"},{"label":"Location","value":"San Francisco","source":"signal"},{"label":"ATS","value":"ashby","source":"source"},{"label":"Notability","value":"Routine job opening at OpenAI.","source":"signal"},{"label":"Radar lane","value":"Product and customer","source":"radar"},{"label":"Matched term","value":"customer","source":"radar"},{"label":"Watch term","value":"Safety and alignment","source":"evidence"},{"label":"Watch term","value":"Agents and tool use","source":"evidence"}],"evidence_coverage":{"target_pages":1,"captured_pages":1,"readable_pages":1,"capture_methods":["plain"],"missing_page_urls":[],"failed_page_urls":[],"blocked_page_urls":[],"page_urls":["https://jobs.ashbyhq.com/openai/79a29efc-ef3e-4178-80dd-9c23dbd88823"],"related_signals":6,"has_source_url":true,"latest_page_fetched_at":"2026-06-11T03:49:50.809436+00:00"},"data_business":{"matches":true,"lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}],"matched_terms":["customer"],"score":15,"reason":"OpenAI has a job signal matching product and customer."},"agent_handoff":{"signal_json":"https://onlylabs.fyi/signals/94cee45e-9ed6-4921-a2e8-297f6ee2dd79/signal.json","dossier_json":"https://onlylabs.fyi/labs/openai/dossier.json","analysis_json":"https://onlylabs.fyi/analysis/openai/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/openai/evidence.json","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","data_radar_json":"https://onlylabs.fyi/data-radar.json","opportunities_json":"https://onlylabs.fyi/opportunities.json"},"analysis_playbook":{"objective":"Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","evidence_focus":["role title","team or function","location","job description","data, eval, infra, safety, product, and GTM terms"],"extraction_questions":["Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which roles imply data, evaluation, infrastructure, or platform spend?","Which labs have hiring signals without a fresh standing analysis?"],"signal_questions":["What demand signal does this role create for teams, locations, infrastructure, evals, or data workflows?","Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which data-business lane explains this signal: Product and customer?","Do the 6 related job signals show a repeated pattern?"],"output_fields":["org","team","location","role_theme","data_business_lane","evidence_url"],"data_business_relevance":"Hiring is the earliest demand signal for where frontier labs may need data products, eval tooling, infra vendors, and workflow 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frontier lab strategy and data-business implications."},"semantic_triples":[{"subject":"OpenAI","predicate":"opened","object":"role Customer Marketing Manager, SMB","text":"OpenAI opened role Customer Marketing Manager, SMB."},{"subject":"Customer Marketing Manager, SMB","predicate":"is classified as","object":"job signal","text":"Customer Marketing Manager, SMB is classified as job signal."},{"subject":"Customer Marketing Manager, SMB","predicate":"belongs to","object":"hiring desk","text":"Customer Marketing Manager, SMB belongs to hiring desk."},{"subject":"Customer Marketing Manager, SMB","predicate":"has context","object":"San Francisco","text":"Customer Marketing Manager, SMB has context San Francisco."},{"subject":"Customer Marketing Manager, SMB","predicate":"has evidence coverage","object":"1 captured evidence page","text":"Customer Marketing Manager, SMB has evidence coverage 1 captured evidence page."},{"subject":"Customer Marketing Manager, SMB","predicate":"matches data-business lanes","object":"Product and customer","text":"Customer Marketing Manager, SMB matches data-business lanes Product and customer."},{"subject":"Customer Marketing Manager, SMB","predicate":"has captured page count","object":"1","text":"Customer Marketing Manager, SMB has captured page count 1."},{"subject":"Customer Marketing Manager, SMB","predicate":"has readable page count","object":"1","text":"Customer Marketing Manager, SMB has readable page count 1."},{"subject":"Customer Marketing Manager, SMB","predicate":"has related signal count","object":"6","text":"Customer Marketing Manager, SMB has related signal count 6."},{"subject":"Customer Marketing Manager, SMB","predicate":"has analysis playbook objective","object":"Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","text":"Customer Marketing Manager, SMB has analysis playbook objective Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.."},{"subject":"Customer Marketing Manager, SMB","predicate":"has source host","object":"jobs.ashbyhq.com","text":"Customer Marketing Manager, SMB has source host jobs.ashbyhq.com."},{"subject":"Customer Marketing Manager, SMB","predicate":"has lab","object":"OpenAI","text":"Customer Marketing Manager, SMB has lab OpenAI."},{"subject":"Customer Marketing Manager, SMB","predicate":"has signal desk","object":"hiring","text":"Customer Marketing Manager, SMB has signal desk hiring."},{"subject":"Customer Marketing Manager, SMB","predicate":"has source host","object":"jobs.ashbyhq.com","text":"Customer Marketing Manager, SMB has source host jobs.ashbyhq.com."},{"subject":"Customer Marketing Manager, SMB","predicate":"has team","object":"Marketing","text":"Customer Marketing Manager, SMB has team Marketing."},{"subject":"Customer Marketing Manager, SMB","predicate":"has location","object":"San Francisco","text":"Customer Marketing Manager, SMB has location San Francisco."},{"subject":"Customer Marketing Manager, SMB","predicate":"has ats","object":"ashby","text":"Customer Marketing Manager, SMB has ats ashby."},{"subject":"Customer Marketing Manager, SMB","predicate":"has notability","object":"Routine job opening at OpenAI.","text":"Customer Marketing Manager, SMB has notability Routine job opening at OpenAI.."},{"subject":"Customer Marketing Manager, SMB","predicate":"has radar lane","object":"Product and customer","text":"Customer Marketing Manager, SMB has radar lane Product and customer."}]},"intelligence":{"signal_desk":"hiring","answer":"OpenAI opened Customer Marketing Manager, SMB (San Francisco). This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: team Marketing · location San Francisco · Routine job opening at OpenAI.. onlylabs links this event to 1 captured evidence page and 6 related job signals. It also maps to Product and customer in the data-business radar.","semantic_triples":[{"subject":"OpenAI","predicate":"opened","object":"role Customer Marketing Manager, SMB","text":"OpenAI opened role Customer Marketing Manager, SMB."},{"subject":"Customer Marketing Manager, SMB","predicate":"is classified as","object":"job signal","text":"Customer Marketing Manager, SMB is classified as job signal."},{"subject":"Customer Marketing Manager, SMB","predicate":"belongs to","object":"hiring desk","text":"Customer Marketing Manager, SMB belongs to hiring desk."},{"subject":"Customer Marketing Manager, SMB","predicate":"has context","object":"San Francisco","text":"Customer Marketing Manager, SMB has context San Francisco."},{"subject":"Customer Marketing Manager, SMB","predicate":"has evidence coverage","object":"1 captured evidence page","text":"Customer Marketing Manager, SMB has evidence coverage 1 captured evidence page."},{"subject":"Customer Marketing Manager, SMB","predicate":"matches data-business lanes","object":"Product and customer","text":"Customer Marketing Manager, SMB matches data-business lanes Product and customer."}]},"signal":{"id":"94cee45e-9ed6-4921-a2e8-297f6ee2dd79","url":"https://onlylabs.fyi/signals/94cee45e-9ed6-4921-a2e8-297f6ee2dd79","json_url":"https://onlylabs.fyi/signals/94cee45e-9ed6-4921-a2e8-297f6ee2dd79/signal.json","source_url":"https://jobs.ashbyhq.com/openai/79a29efc-ef3e-4178-80dd-9c23dbd88823","title":"Customer Marketing Manager, SMB","summary":"OpenAI opened a hiring signal. onlylabs watches roles as demand indicators for teams, locations, and technical bets.","context":"San Francisco","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-05-22T22:03:07.291+00:00","first_seen_at":"2026-06-05T05:42:57.811227+00:00","date_source":"source","evidence_coverage":{"target_pages":1,"captured_pages":1,"readable_pages":1,"capture_methods":["plain"],"missing_page_urls":[],"failed_page_urls":[],"blocked_page_urls":[],"page_urls":["https://jobs.ashbyhq.com/openai/79a29efc-ef3e-4178-80dd-9c23dbd88823"]},"facets":{"location":"San Francisco","team":"Marketing","ats":"ashby"},"traction":{"github_stars":null,"hn_points":null,"hn_comments":null,"hn_story_id":null,"hf_downloads":null,"hf_likes":null},"data_radar":{"lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product"}],"score":15,"matched_terms":["customer"],"reason":"OpenAI has a job signal matching product and customer."}},"primary_evidence_page":{"url":"https://jobs.ashbyhq.com/openai/79a29efc-ef3e-4178-80dd-9c23dbd88823","final_url":"https://jobs.ashbyhq.com/openai/79a29efc-ef3e-4178-80dd-9c23dbd88823","title":"Customer Marketing Manager, SMB","http_status":200,"content_type":"application/json","capture_method":"plain","fetched_at":"2026-06-11T03:49:50.809436+00:00","bytes":15859,"raw_path":"adbf4b2d768cbc84b4a67b4dfbfa11b27c3078ce4196ae12cf282e360fb4d1f7.json","content_hash":"a57990afa35930d1098c9d19ce12414c3bfe33e51a206e136dd6ea07f6928512","excerpt_chars":1200,"truncated":true,"excerpt":"Customer Marketing Manager, SMB Team: Marketing Location: San Francisco Employment type: FullTime Workplace type: Hybrid Remote: yes Published: 2026-05-22T22:03:07.291+00:00 About the Team The Customer Marketing team showcases real-world customer outcomes through storytelling, proof, and structured advocacy programs. We partner closely with GTM, Product Marketing, Communications, Creative, Events, Legal, and regional teams to bring customer impact to life. SMB customer marketing helps OpenAI turn high-growth segments, launches, and product workstreams into practical proof that drives ChatGPT Business awareness, conversion, adoption, and workspace expansion. About the Role As a Customer Marketing Manager focused on SMB, you will build the customer proof engine for ChatGPT Business growth across priority SMB audiences. You will source and package customer stories, quotes, stats, demos, builder spotlights, use-case library entries, and proof points for launches, reusable segment assets, web buyer journeys, lifecycle programs, webinars, the SMB advocacy community program, paid/social, and demand generation. This role combines customer empathy, campaign execution, crisp writing, strong..."},"evidence_pages":[{"url":"https://jobs.ashbyhq.com/openai/79a29efc-ef3e-4178-80dd-9c23dbd88823","final_url":"https://jobs.ashbyhq.com/openai/79a29efc-ef3e-4178-80dd-9c23dbd88823","title":"Customer Marketing Manager, SMB","http_status":200,"content_type":"application/json","capture_method":"plain","fetched_at":"2026-06-11T03:49:50.809436+00:00","bytes":15859,"raw_path":"adbf4b2d768cbc84b4a67b4dfbfa11b27c3078ce4196ae12cf282e360fb4d1f7.json","content_hash":"a57990afa35930d1098c9d19ce12414c3bfe33e51a206e136dd6ea07f6928512","excerpt_chars":1200,"truncated":true,"excerpt":"Customer Marketing Manager, SMB Team: Marketing Location: San Francisco Employment type: FullTime Workplace type: Hybrid Remote: yes Published: 2026-05-22T22:03:07.291+00:00 About the Team The Customer Marketing team showcases real-world customer outcomes through storytelling, proof, and structured advocacy programs. We partner closely with GTM, Product Marketing, Communications, Creative, Events, Legal, and regional teams to bring customer impact to life. SMB customer marketing helps OpenAI turn high-growth segments, launches, and product workstreams into practical proof that drives ChatGPT Business awareness, conversion, adoption, and workspace expansion. About the Role As a Customer Marketing Manager focused on SMB, you will build the customer proof engine for ChatGPT Business growth across priority SMB audiences. You will source and package customer stories, quotes, stats, demos, builder spotlights, use-case library entries, and proof points for launches, reusable segment assets, web buyer journeys, lifecycle programs, webinars, the SMB advocacy community program, paid/social, and demand generation. This role combines customer empathy, campaign execution, crisp writing, strong..."}],"related_signals":[{"id":"089303ed-da2e-4429-bb4f-431e073f20c6","url":"https://onlylabs.fyi/signals/089303ed-da2e-4429-bb4f-431e073f20c6","source_url":"https://jobs.ashbyhq.com/openai/7e0b52d7-c7f3-475d-a589-f9ea4420fbb3","title":"AI Tooling & Enablement Manager","context":"San Francisco","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-11T00:07:19.266+00:00","first_seen_at":"2026-06-11T07:01:11.122205+00:00","date_source":"ashby.publishedAt"},{"id":"22f67d44-4aab-48cd-8114-db0ecd0341dd","url":"https://onlylabs.fyi/signals/22f67d44-4aab-48cd-8114-db0ecd0341dd","source_url":"https://jobs.ashbyhq.com/openai/4e60d650-47a7-44fb-8031-02976c7ddc55","title":"TLM, Integrity","context":"San Francisco","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-10T20:46:02.181+00:00","first_seen_at":"2026-06-05T05:42:57.811227+00:00","date_source":"ashby.publishedAt"},{"id":"bdd02b71-32f0-491c-863f-d29538e31f6e","url":"https://onlylabs.fyi/signals/bdd02b71-32f0-491c-863f-d29538e31f6e","source_url":"https://jobs.ashbyhq.com/openai/49544169-4346-48bd-a926-b1188eba7254","title":"Sourcer, Go To Market","context":"Remote - US","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-10T20:21:21.453+00:00","first_seen_at":"2026-06-11T07:01:11.122205+00:00","date_source":"ashby.publishedAt"},{"id":"13f5a68d-d915-4d8f-91c8-25da57615e60","url":"https://onlylabs.fyi/signals/13f5a68d-d915-4d8f-91c8-25da57615e60","source_url":"https://jobs.ashbyhq.com/openai/fc45a658-4d02-4e03-b6bc-a83519af1a1d","title":"Account Director, Government Scale","context":"Washington, DC","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-10T20:18:53.183+00:00","first_seen_at":"2026-06-11T07:01:11.122205+00:00","date_source":"ashby.publishedAt"},{"id":"605520d2-9832-417f-a2f1-0cdcb7d76e66","url":"https://onlylabs.fyi/signals/605520d2-9832-417f-a2f1-0cdcb7d76e66","source_url":"https://jobs.ashbyhq.com/openai/4070d52e-0263-4cd5-9107-052b4ecc1209","title":"Backend Software Engineer, API Multicloud","context":"San Francisco","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-10T19:57:54.896+00:00","first_seen_at":"2026-06-11T07:01:11.122205+00:00","date_source":"ashby.publishedAt"},{"id":"291b78fd-8fd3-4ce8-8564-c1dbb161e7a5","url":"https://onlylabs.fyi/signals/291b78fd-8fd3-4ce8-8564-c1dbb161e7a5","source_url":"https://jobs.ashbyhq.com/openai/b36f28a3-e728-4d2e-a2cb-aceecf5e3a01","title":"Senior Manager, Procurement Operations - Hardware ","context":"San Francisco","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-10T19:39:43.774+00:00","first_seen_at":"2026-06-11T07:01:11.122205+00:00","date_source":"ashby.publishedAt"}]}