Senior Administrative Assistant - Floater

Job Application for Senior Administrative Assistant - Floater at Cloudflare

Senior Administrative Assistant - Floater Hybrid

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: San Francisco or New York

About the Role We are currently seeking a highly skilled and adaptable Floating Administrative Assistant to join our team. This individual will provide comprehensive backup administrative support to executives across various organizations as needed. You will step in as a vital reinforcement to the admin team to cover planned and unplanned absences (such as PTO, sick days, maternity/paternity leave, and sabbaticals) and provide overflow support during peak project periods. The ideal candidate will possess a dynamic personality, demonstrating a genuine enthusiasm for engaging with different individuals, departments, and facets of our organization. With a minimum of 3-5 years of experience supporting VP-level executives, the successful candidate will be a "chameleon", able to seamlessly integrate into new workflows, ensure operational continuity, and provide invaluable assistance across diverse functions.

Key Responsibilities

Seamless Coverage: Provide comprehensive backup administrative support to executives during EA absences, demonstrating rapid proficiency in their specific calendar management, domestic and international travel arrangements, and expense reporting.

Adaptable Prioritization: Exhibit exceptional multitasking abilities and adeptness in prioritizing tasks within a fast-paced environment, while maintaining meticulous attention to detail, accuracy, and adherence to deadlines.

Cross-Functional Communication: Serve as a reliable liaison between executives and internal/external stakeholders, facilitating effective communication and collaboration across all levels of the organization.

Project & Overflow Support: Handle ad hoc projects, event coordination, and operational assignments with professionalism and efficiency, demonstrating flexibility and resourcefulness in addressing evolving priorities.

Process Improvement: Contribute to the efficiency of office operations by anticipating needs, proactively identifying solutions, and implementing streamlined processes for hand-offs and coverage.

Confidentiality: Handle highly sensitive and confidential information with the utmost discretion and professionalism at all times.

Requirements

Experience: 3+ years of experience as an Administrative Assistant or Executive Assistant supporting leadership-level executives.

Adaptability: Proven ability to quickly learn and adapt to different executives' working styles, preferences, and internal processes without missing a beat.

Emotional Intelligence: High EQ with a strong ability to build trust rapidly with new teams and maintain a calm, solutions-oriented demeanor under pressure.

Communication: Exceptional written and verbal communication skills.

Organization: Strong organizational skills, meticulous attention to detail, and a strong sense of urgency and proactiveness.

Project Skills: Proven experience assisting with or managing ad-hoc operational or administrative projects.

Bonus Points

AI Experience: Familiarity with using AI tools to streamline administrative tasks and increase efficiency.

Hospitality Background: Experience in hospitality, guest relations, or luxury client services is highly valued.

Google Workspace: Strong proficiency with Google Workspace (Gmail, Calendar, Docs, and Sheets).

Navan Experience: Prior experience using Navan for booking travel and managing expenses.

Compensation

Compensation may be adjusted depending on work location.

San Francisco Estimated Base salary $88,000 - $110,000.

New York Estimated Base salary $84,000 - $105,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

Medical/Rx Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Commuter Spending Accounts

Fertility & Family Forming Benefits

On-demand mental health support and Employee Assistance Program

Global Travel Medical Insurance

Financial Benefits

Short and Long Term Disability Insurance

Life & Accident Insurance

401(k) Retirement Savings Plan

Employee Stock Participation Plan

Time Off

Flexible paid time off covering vacation and sick leave

Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our...