{"schema_version":"onlylabs.public_signal.v1","title":"OpenAI Job: Manager, Senior Support Engineering","description":"OpenAI job signal with public source context, captured evidence pages, related signals, and data-business radar classification.","url":"https://onlylabs.fyi/signals/0995a350-4c4e-41b6-8c03-39227dcd8313","json_url":"https://onlylabs.fyi/signals/0995a350-4c4e-41b6-8c03-39227dcd8313/signal.json","generated_at":"2026-08-28T16:51:57.311Z","evidence_latest_fetched_at":"2026-08-28T07:12:46.053901+00:00","signal_first_seen_at":"2026-08-28T07:10:37.897437+00:00","org":{"slug":"openai","name":"OpenAI","category":"frontier-lab","category_label":"Frontier lab","dossier_url":"https://onlylabs.fyi/labs/openai","dossier_json_url":"https://onlylabs.fyi/labs/openai/dossier.json"},"related_urls":{"signal":"https://onlylabs.fyi/signals/0995a350-4c4e-41b6-8c03-39227dcd8313","signal_json":"https://onlylabs.fyi/signals/0995a350-4c4e-41b6-8c03-39227dcd8313/signal.json","source":"https://jobs.ashbyhq.com/openai/36c8356d-b7eb-4aef-b0f5-3a3f3f8dfc5a","lab_dossier":"https://onlylabs.fyi/labs/openai","lab_dossier_json":"https://onlylabs.fyi/labs/openai/dossier.json","analysis":"https://onlylabs.fyi/analysis/openai","analysis_json":"https://onlylabs.fyi/analysis/openai/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/openai/evidence.json","category":"https://onlylabs.fyi/frontier","category_json":"https://onlylabs.fyi/frontier.json","category_feed":"https://onlylabs.fyi/frontier/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","topic":"https://onlylabs.fyi/topics/hiring","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","data_business":{"radar":"https://onlylabs.fyi/data-radar","radar_json":"https://onlylabs.fyi/data-radar.json","opportunities":"https://onlylabs.fyi/opportunities","opportunities_json":"https://onlylabs.fyi/opportunities.json","lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}]}},"answer_pack":{"answer":"OpenAI opened Manager, Senior Support Engineering (Dublin, Ireland). This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: team User Operations · location Dublin, Ireland · Routine job opening at OpenAI. onlylabs links this event to 1 captured evidence page and 6 related job signals. It also maps to Product and customer in the data-business radar.","signal_desk":"hiring","source_context":{"source_url":"https://jobs.ashbyhq.com/openai/36c8356d-b7eb-4aef-b0f5-3a3f3f8dfc5a","source_host":"jobs.ashbyhq.com","occurred_at":"2026-08-28T04:14:20.963+00:00","first_seen_at":"2026-08-28T07:10:37.897437+00:00","date_source":"ashby.publishedAt","context":"Dublin, Ireland"},"context_markers":[{"label":"Lab","value":"OpenAI","source":"signal"},{"label":"Signal desk","value":"hiring","source":"signal"},{"label":"Source host","value":"jobs.ashbyhq.com","source":"source"},{"label":"Team","value":"User Operations","source":"signal"},{"label":"Location","value":"Dublin, Ireland","source":"signal"},{"label":"ATS","value":"ashby","source":"source"},{"label":"Notability","value":"Routine job opening at OpenAI","source":"signal"},{"label":"Radar lane","value":"Product and customer","source":"radar"},{"label":"Matched term","value":"support","source":"radar"},{"label":"Watch 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customer."},"agent_handoff":{"signal_json":"https://onlylabs.fyi/signals/0995a350-4c4e-41b6-8c03-39227dcd8313/signal.json","dossier_json":"https://onlylabs.fyi/labs/openai/dossier.json","analysis_json":"https://onlylabs.fyi/analysis/openai/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/openai/evidence.json","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","data_radar_json":"https://onlylabs.fyi/data-radar.json","opportunities_json":"https://onlylabs.fyi/opportunities.json"},"analysis_playbook":{"objective":"Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","evidence_focus":["role title","team or function","location","job description","data, eval, infra, safety, product, and GTM terms"],"extraction_questions":["Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which roles imply data, evaluation, infrastructure, or platform spend?","Which labs have hiring signals without a fresh standing analysis?"],"signal_questions":["What demand signal does this role create for teams, locations, infrastructure, evals, or data workflows?","Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which data-business lane explains this signal: Product and customer?","Do the 6 related job signals show a repeated pattern?"],"output_fields":["org","team","location","role_theme","data_business_lane","evidence_url"],"data_business_relevance":"Hiring is the earliest demand signal for where frontier labs may need data products, eval tooling, infra vendors, and workflow support.","required_sources":[{"label":"signal_json","url":"https://onlylabs.fyi/signals/0995a350-4c4e-41b6-8c03-39227dcd8313/signal.json","required":true},{"label":"source","url":"https://jobs.ashbyhq.com/openai/36c8356d-b7eb-4aef-b0f5-3a3f3f8dfc5a","required":true},{"label":"dossier_json","url":"https://onlylabs.fyi/labs/openai/dossier.json","required":true},{"label":"analysis_evidence_json","url":"https://onlylabs.fyi/analysis/openai/evidence.json","required":true},{"label":"topic_signals_json","url":"https://onlylabs.fyi/topics/hiring/signals.json","required":false},{"label":"data_radar_json","url":"https://onlylabs.fyi/data-radar.json","required":true}],"expected_output":["one-paragraph source-grounded interpretation","data-business implication","confidence and missing evidence","recommended next source to inspect"],"prompt_seed":"Using only the linked onlylabs JSON, captured source context, and cited evidence, analyze OpenAI's job signal \"Manager, Senior Support Engineering\" for frontier lab strategy and data-business implications."},"semantic_triples":[{"subject":"OpenAI","predicate":"opened","object":"role Manager, Senior Support Engineering","text":"OpenAI opened role Manager, Senior Support Engineering."},{"subject":"Manager, Senior Support Engineering","predicate":"is classified as","object":"job signal","text":"Manager, Senior Support Engineering is classified as job signal."},{"subject":"Manager, Senior Support Engineering","predicate":"belongs to","object":"hiring desk","text":"Manager, Senior Support Engineering belongs to hiring desk."},{"subject":"Manager, Senior Support Engineering","predicate":"has context","object":"Dublin, Ireland","text":"Manager, Senior Support Engineering has context Dublin, Ireland."},{"subject":"Manager, Senior Support Engineering","predicate":"has evidence coverage","object":"1 captured evidence page","text":"Manager, Senior Support Engineering has evidence coverage 1 captured evidence page."},{"subject":"Manager, Senior Support Engineering","predicate":"matches data-business lanes","object":"Product and customer","text":"Manager, Senior Support Engineering matches data-business lanes Product and customer."},{"subject":"Manager, Senior Support Engineering","predicate":"has captured page count","object":"1","text":"Manager, Senior Support Engineering has captured page count 1."},{"subject":"Manager, Senior Support Engineering","predicate":"has readable page count","object":"1","text":"Manager, Senior Support Engineering has readable page count 1."},{"subject":"Manager, Senior Support Engineering","predicate":"has related signal count","object":"6","text":"Manager, Senior Support Engineering has related signal count 6."},{"subject":"Manager, Senior Support Engineering","predicate":"has analysis playbook objective","object":"Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","text":"Manager, Senior Support Engineering has analysis playbook objective Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.."},{"subject":"Manager, Senior Support Engineering","predicate":"has source host","object":"jobs.ashbyhq.com","text":"Manager, Senior Support Engineering has source host jobs.ashbyhq.com."},{"subject":"Manager, Senior Support Engineering","predicate":"has lab","object":"OpenAI","text":"Manager, Senior Support Engineering has lab OpenAI."},{"subject":"Manager, Senior Support Engineering","predicate":"has signal desk","object":"hiring","text":"Manager, Senior Support Engineering has signal desk hiring."},{"subject":"Manager, Senior Support Engineering","predicate":"has source host","object":"jobs.ashbyhq.com","text":"Manager, Senior Support Engineering has source host jobs.ashbyhq.com."},{"subject":"Manager, Senior Support Engineering","predicate":"has team","object":"User Operations","text":"Manager, Senior Support Engineering has team User Operations."},{"subject":"Manager, Senior Support Engineering","predicate":"has location","object":"Dublin, Ireland","text":"Manager, Senior Support Engineering has location Dublin, Ireland."},{"subject":"Manager, Senior Support Engineering","predicate":"has ats","object":"ashby","text":"Manager, Senior Support Engineering has ats ashby."},{"subject":"Manager, Senior Support Engineering","predicate":"has notability","object":"Routine job opening at OpenAI","text":"Manager, Senior Support Engineering has notability Routine job opening at OpenAI."},{"subject":"Manager, Senior Support Engineering","predicate":"has radar lane","object":"Product and customer","text":"Manager, Senior Support Engineering has radar lane Product and customer."}]},"intelligence":{"signal_desk":"hiring","answer":"OpenAI opened Manager, Senior Support Engineering (Dublin, Ireland). This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: team User Operations · location Dublin, Ireland · Routine job opening at OpenAI. onlylabs links this event to 1 captured evidence page and 6 related job signals. It also maps to Product and customer in the data-business radar.","semantic_triples":[{"subject":"OpenAI","predicate":"opened","object":"role Manager, Senior Support Engineering","text":"OpenAI opened role Manager, Senior Support Engineering."},{"subject":"Manager, Senior Support Engineering","predicate":"is classified as","object":"job signal","text":"Manager, Senior Support Engineering is classified as job signal."},{"subject":"Manager, Senior Support Engineering","predicate":"belongs to","object":"hiring desk","text":"Manager, Senior Support Engineering belongs to hiring desk."},{"subject":"Manager, Senior Support Engineering","predicate":"has context","object":"Dublin, Ireland","text":"Manager, Senior Support Engineering has context Dublin, Ireland."},{"subject":"Manager, Senior Support Engineering","predicate":"has evidence coverage","object":"1 captured evidence page","text":"Manager, Senior Support Engineering has evidence coverage 1 captured evidence page."},{"subject":"Manager, Senior Support Engineering","predicate":"matches data-business lanes","object":"Product and customer","text":"Manager, Senior Support Engineering matches data-business lanes Product and customer."}]},"signal":{"id":"0995a350-4c4e-41b6-8c03-39227dcd8313","url":"https://onlylabs.fyi/signals/0995a350-4c4e-41b6-8c03-39227dcd8313","json_url":"https://onlylabs.fyi/signals/0995a350-4c4e-41b6-8c03-39227dcd8313/signal.json","source_url":"https://jobs.ashbyhq.com/openai/36c8356d-b7eb-4aef-b0f5-3a3f3f8dfc5a","title":"Manager, Senior Support Engineering","summary":"OpenAI opened a hiring signal. onlylabs watches roles as demand indicators for teams, locations, and technical bets.","context":"Dublin, Ireland","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-08-28T04:14:20.963+00:00","first_seen_at":"2026-08-28T07:10:37.897437+00:00","date_source":"ashby.publishedAt","evidence_coverage":{"target_pages":1,"captured_pages":1,"readable_pages":1,"capture_methods":["plain"],"missing_page_urls":[],"failed_page_urls":[],"blocked_page_urls":[],"page_urls":["https://jobs.ashbyhq.com/openai/36c8356d-b7eb-4aef-b0f5-3a3f3f8dfc5a"]},"facets":{"location":"Dublin, Ireland","team":"User Operations","ats":"ashby"},"traction":{"github_stars":null,"hn_points":null,"hn_comments":null,"hn_story_id":null,"hf_downloads":null,"hf_likes":null},"data_radar":{"lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product"}],"score":15,"matched_terms":["support"],"reason":"OpenAI has a job signal matching product and customer."}},"primary_evidence_page":{"is_primary":true,"source_match":true,"url":"https://jobs.ashbyhq.com/openai/36c8356d-b7eb-4aef-b0f5-3a3f3f8dfc5a","final_url":"https://jobs.ashbyhq.com/openai/36c8356d-b7eb-4aef-b0f5-3a3f3f8dfc5a","title":"Manager, Senior Support Engineering","http_status":200,"content_type":"application/json","capture_method":"plain","fetched_at":"2026-08-28T07:12:46.053901+00:00","bytes":18639,"raw_path":"a3a85c66688df6d8b06ede223c6e030408ea2140a549d2131a1d3eecc79c7ccc.json","content_hash":"de7fd5cf51aac9ed9e1d08d2314d8f70491bbab921373eba6825afd27787f8e0","excerpt_chars":1200,"truncated":true,"excerpt":"Manager, Senior Support Engineering Team: User Operations Location: Dublin, Ireland Employment type: FullTime Published: 2026-08-28T04:14:20.963+00:00 About the Team The Senior Support Engineering team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We’re looking for a Support Engineering Manager to build and guide a high-performing team of experienced Senior Support Engineers with backgrounds in software engineering, site reliability engineering, and systems architecture. These engineers are trusted to operate with autonomy, tackle deeply technical challenges, and serve as the..."},"evidence_pages":[],"related_signals":[{"id":"86fbaacd-654d-4e77-bd0b-4d4651ebddc4","url":"https://onlylabs.fyi/signals/86fbaacd-654d-4e77-bd0b-4d4651ebddc4","source_url":"https://jobs.ashbyhq.com/openai/de19228c-1120-4f70-9bbf-e66ec59cb666","title":"Account Director, Enterprise - Tokyo","context":"Tokyo, Japan","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-08-28T05:43:49.368+00:00","first_seen_at":"2026-08-28T07:10:37.897437+00:00","date_source":"ashby.publishedAt"},{"id":"d7b03673-3f83-4fbf-b6b3-ca26bf63769f","url":"https://onlylabs.fyi/signals/d7b03673-3f83-4fbf-b6b3-ca26bf63769f","source_url":"https://jobs.ashbyhq.com/openai/569fcba5-c7a2-48ae-b580-e86e181adfd8","title":"Account Director, Government","context":"Australia - Remote","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-08-28T02:53:09.225+00:00","first_seen_at":"2026-08-28T07:10:37.897437+00:00","date_source":"ashby.publishedAt"},{"id":"d2d71389-8d55-4cd2-9bd7-cb0d17820893","url":"https://onlylabs.fyi/signals/d2d71389-8d55-4cd2-9bd7-cb0d17820893","source_url":"https://jobs.ashbyhq.com/openai/376a6ab7-7209-4aef-bbdd-f3e40a048714","title":"Applied AI Architect, Edu","context":"Singapore","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-08-28T01:55:26.949+00:00","first_seen_at":"2026-07-16T07:10:38.193735+00:00","date_source":"ashby.publishedAt"},{"id":"eb2bc3ca-6e20-4a35-9fa0-b14436c6ae35","url":"https://onlylabs.fyi/signals/eb2bc3ca-6e20-4a35-9fa0-b14436c6ae35","source_url":"https://jobs.ashbyhq.com/openai/6c21e5e0-a41c-4936-a278-dd7d2c88f25c","title":"Marketing Scientist","context":"San Francisco","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-08-28T00:04:04.942+00:00","first_seen_at":"2026-08-28T07:10:37.897437+00:00","date_source":"ashby.publishedAt"},{"id":"816b932a-1458-4794-ae9b-7645a3d6c34a","url":"https://onlylabs.fyi/signals/816b932a-1458-4794-ae9b-7645a3d6c34a","source_url":"https://jobs.ashbyhq.com/openai/215ea33c-47db-4604-910c-3de52ebeb0a6","title":"Senior Support Specialist, Ads","context":"Ontario - Remote","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-08-27T23:57:37.503+00:00","first_seen_at":"2026-08-28T07:10:37.897437+00:00","date_source":"ashby.publishedAt"},{"id":"f61a4f65-52c0-4c81-b67d-7afda794aafe","url":"https://onlylabs.fyi/signals/f61a4f65-52c0-4c81-b67d-7afda794aafe","source_url":"https://jobs.ashbyhq.com/openai/590adbce-9225-47b9-889d-466094973655","title":"Product Design Manager, Growth - Consumer","context":"San Francisco","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-08-27T22:29:10.754+00:00","first_seen_at":"2026-08-28T07:10:37.897437+00:00","date_source":"ashby.publishedAt"}]}